Privacy Policy

Last updated: Nov 16, 2023

Privacy Notice for cfaexam.ai

This privacy notice for cfaexam.ai ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at http://www.cfaexam.ai, or any website of ours that links to this privacy notice.
  • Download and use our mobile application (cfaexam), or any other application of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or Concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@cfaexam.ai.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

  1. What personal information do we process?
    Learn more about personal information you disclose to us.
  2. Do we process any sensitive personal information?
    We do not process sensitive personal information.
  3. Do we receive any information from third parties?
    We do not receive any information from third parties.
  4. How do we process your information?
    Learn more about how we process your information.
  5. In what situations and with which parties do we share personal information?
    Learn more about when and with whom we share your personal information.
  6. How do we keep your information safe?
    Learn more about how we keep your information safe.
  7. What are your rights?
    Learn more about your privacy rights.
  8. How do you exercise your rights?
    The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
  9. Want to learn more about what we do with any information we collect?
    Review the privacy notice in full.


TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. CONTROLS FOR DO-NOT-TRACK FEATURES

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS NOTICE?

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?


1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you:

  • Register on the Services.
  • Express an interest in obtaining information about us or our products and Services.
  • Participate in activities on the Services.
  • Contact us in other ways.

Personal Information Provided by You: The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. This may include:

  • Email addresses.
  • Names.
  • Contact or authentication data.

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe. Their privacy notice can be found here.

Social Media Login Data: We provide the option to register with us using your existing social media account details, like Facebook, Twitter, or other social media accounts. We collect the information as described in the "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" section.

Application Data: If you use our application(s), we may collect the following information, if provided:

  • Mobile Device Data: Includes device information such as mobile device ID, model, manufacturer, operating system, version information, system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and IP address (or proxy server). We also collect information about the phone network, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

Note: All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information, such as your IP address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

  • Device and usage information, like your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location.
  • Information about how and when you use our Services and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

We also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect.
  • Device Data: Information about your computer, phone, tablet, or other devices you use to access the Services.
  • Location Data: Information about your device's location, which can be either precise or imprecise.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on your interaction with our Services, including:

  • Account Creation and Management: We process your information to create and manage user accounts.
  • Service Delivery: To provide and facilitate delivery of services you request.
  • User Support: To respond to user inquiries and offer support.
  • Feedback: To request feedback and contact you about your use of our Services.
  • Marketing Communications: We may process personal information for marketing purposes, in accordance with your preferences.
  • Targeted Advertising: To develop and display personalized and relevant advertising content.
  • Security: As part of our efforts to keep our Services secure, including fraud monitoring and prevention.
  • Usage Trends: To identify how our Services are used and make improvements.
  • Marketing and Promotional Campaigns Effectiveness: To understand how to provide relevant campaigns.
  • Vital Interests: We may process information to protect an individual's vital interests, such as preventing harm.


3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information when necessary, with a valid legal basis under applicable law, like with your consent, to comply with laws, provide you with services, fulfill contractual obligations, protect your rights, or fulfill our legitimate business interests.

For EU or UK Residents: We rely on legal bases such as consent, performance of a contract, legitimate interests, legal obligations, and protection of vital interests.

For Canadian Residents: We process your information with express or implied consent, and in some cases, without consent as permitted under law, for purposes like investigations, fraud detection and prevention, and compliance with legal obligations.



4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and/or with specific third parties.

Situations where we may share personal information include:

  • Business Transfers: During negotiations of, or in connection with, mergers, sales of company assets, financing, or acquisition of our business.
  • Offer Wall: In our application(s), a third-party hosted "offer wall" may be used for advertising purposes.



5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and tracking technologies to collect and store your information.

We utilize cookies and similar tracking technologies, such as web beacons and pixels. For more information, refer to our Cookie Notice.



6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: Registering or logging in through social media accounts may give us access to certain information about you.

If you use third-party social media accounts to register or log in, we receive profile information from your social media provider, based on your privacy settings with them. We recommend reviewing their privacy notices for more information.


7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your personal information as long as necessary for the purposes outlined in this privacy notice, or as required by law.

We will keep your personal information for no longer than necessary, and we will delete or anonymize it when it is no longer needed.



8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information with organizational and technical security measures.

While we strive to protect your personal information, please be aware that no electronic transmission or storage technology can be guaranteed to be 100% secure.


9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that we have collected personal information from users under 18, we will take steps to delete the information as soon as possible.



10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In regions like the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow greater access to and control over your personal information.

In these regions, you may have the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure of your personal information.
  • Restrict the processing of your personal information.
  • If applicable, request data portability.
  • Object to the processing of your personal information in certain circumstances.

Withdrawing Consent: You can withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Opting Out of Marketing Communications: You can unsubscribe from our marketing communications at any time.

Account Information: You can review or change your account information or terminate your account by logging into your account settings or contacting us.

Cookies and Similar Technologies: You can usually set your browser to remove or reject cookies, which may affect certain features or services of our Services.

For specific questions or comments about your privacy rights, you can email us at info@cfaexam.ai.



11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature. However, there is no uniform standard for recognizing and implementing DNT signals. Therefore, we currently do not respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted, we will inform you about that practice in a revised version of this privacy notice.


12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of California, Colorado, Connecticut, or Virginia have specific rights regarding their personal information.

We've outlined the categories of personal information we've collected in the past twelve months and how we use and share your personal information. Residents of certain states may have specific rights regarding access to their personal information.

California Residents: You may request information about our disclosure of personal information to third parties for direct marketing purposes ("Shine The Light" law). Under 18 residents can request removal of public posts.

CCPA Privacy Notice: California residents have rights under the California Consumer Privacy Act (CCPA), including the right to request deletion, to be informed about data collection, and to non-discrimination for exercising privacy rights.

Colorado, Connecticut, and Virginia Residents

Residents of these states have specific rights under their respective privacy laws, such as the right to access, correct, delete personal data, and opt out of certain data processing.

Exercise Your Rights: Contact us via email or submit a data subject access request.

Verification Process: We may need additional information to verify your identity before processing your request.

Right to Appeal: If your request is declined, you can appeal our decision.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice, and the updated version will be effective once accessible. We encourage you to review this notice frequently.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For any questions or comments about this notice, email us at info@cfaexam.ai.

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on your country's laws, you may have the right to request access to, change, or delete the personal information we collect. To do so, please submit a data subject access request.